The Directorate of Road Traffic and Safety Services (DRTSS) is a Department under the Ministry of Transport and Public Works (MoTPW). It is charged with the responsibility of administering regulatory provisions governing the road transport industry in Malawi. The operations of the Directorate are guided by the Road Traffic Act (1997) and Road Traffic Regulations (2000).

The new look DRTSS is a result of the merger between the Road Traffic Directorate (RTD) and the National Road Safety Council of Malawi (NRSCM) in 2010. These are institutions which were established under different legal instruments (the Road Traffic Act, 1997 and the National Road Safety Council Act, 1978 respectively) but were performing complimentary functions. Their merger which has been one of the key government reform areas in the transport sector was meant to improve efficiency and effectiveness of the services rendered by removing the overlaps and duplication of functions.

In the current setup, the Directorate plays duo roles, first as a regulator that enforces laws and regulations including the provision of advisory services to government institutions and other stakeholders in the road transport sector. Secondly it is also responsible for implementing the various policies and regulations pertaining to the operations of the road transport players.


The Directorate of Road Traffic and Safety Services (DRTSS) is a regulatory arm under the Ministry of Transport and Public Works. DRTSS is responsible for the regulation of the road transport industry through traffic law enforcement, development of polices, standards and practices; and provide civic education on road safety to all road users in order to ensure well-coordinated, efficient, reliable, sustainable and safe national road transport system.

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Contact infoOur Location and Phone Numbers

The Director,

Directorate of Road Traffic & Safety Services,

  P/Bag 257 Lilongwe

 Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

  Tel: +265 1 756 138 ,

Cell; +265 995008482,

Toll Free; 4040.